Professional services-to-run

Professional Services-to-Run is the fixed price - fixed scope - fixed time solution for professional service providers. The All-in-One solution contains documented and preconfigured business processes for general and analytical accounting, human capital management, procurement and inventory management, subcontracting, project acquisition as well as planning and execution, help desk,service and maintance, timesheet and travel management, billing and management reporting.

Key Features

On top of a selection of scenarios from the Start-to-Run package (See Start-to-Run) this All-in-One solution offers the following specific functionalities:
Contract management (supplier and customer)
Procurement of services and recording of time & expense for external service providers (subcontractors)
Project Management (internal and external) with complete customer engagement life cycle
Planning of internal & external resources and materials
Time & Expense recording
Human Capital Management
Project related billing (lump sum, periodic, milestone related or time & material)
Online collaboration (web access to project information and documentation via cProjects)
Document Management
Customer Service (helpdesk, Intervention management)
Facility Management (maintenance and services, SLA)
Workflow (approval of purchase requests, incoming invoices)